Shipping Policy - MeVaani

Welcome to MeVaani – The Ideal Jewellery. We are committed to delivering your favourite artificial jewellery safely, quickly, and securely across India. Please read our shipping policy below for complete details.

At a Glance

• Shipping charges: FREE on prepaid orders of ₹500 and above; ₹50 on orders below ₹500
• COD charge: Additional ₹20 on all Cash on Delivery orders
• Dispatch: Within 1–2 business days of order confirmation
• Delivery: 2–7 business days after dispatch (depending on location)
• Track your order: Order Tracking Portal (also available as "Track Your Order" in our website footer)
• Shipping area: All serviceable PIN codes within India

Shipping Charges

Tip: Pay online to save the ₹20 COD charge and get FREE shipping on orders of ₹500 and above.

The final shipping and COD charges are always shown at checkout before you place your order.

Payment & Cash on Delivery

Online payments are processed securely through Razorpay (UPI, cards, net banking, and wallets). Cash on Delivery (COD) is available on serviceable PIN codes, with an additional COD charge of ₹20 per order.

Order Processing

All orders are processed and dispatched within 1–2 business days after order confirmation (successful payment for prepaid orders, or order confirmation for COD orders). Business days are Monday to Saturday, excluding public holidays. Orders placed on Sundays or public holidays will be processed on the next business day.

Estimated Delivery Time

Once dispatched, your order is typically delivered within:

• Metro Cities: 2–4 business days
• Non-Metro Cities: 4–7 business days
• Remote Locations (North-East, J&K, islands, and other remote areas): 7–9 business days

Delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Partners

We ship orders through Shiprocket's trusted courier partners, including leading logistics providers such as Delhivery, Blue Dart, DTDC, XpressBees, Ekart, Shadowfax, and other reputed courier services, based on service availability for your location.

Order Tracking

Once your order has been shipped, you'll receive your tracking details via Email and/or SMS.

You can also track your order anytime on our Order Tracking Portal using your Order ID or registered mobile number.

Shipping Coverage

We currently deliver to most cities, towns, and serviceable PIN codes across India. If your location is not serviceable by our courier partners, our support team will contact you. If we're unable to deliver, your order will be cancelled and, for prepaid orders, a full refund will be issued to your original payment method.

Address Changes & Order Cancellation

Please double-check your shipping address and mobile number before placing your order. Address changes are possible only before dispatch — email us at mevaaniinfo@gmail.com with your Order ID as soon as possible.

To cancel an order before it is dispatched, log in to your MeVaani account, open the Orders tab, select the order and cancel it. You can also email or contact our support team before dispatch. Once an order has been shipped, it cannot be cancelled.

Failed Delivery & Returned Shipments

Our courier partner will attempt delivery and may contact you on your registered mobile number. If the delivery fails because the address is incorrect or incomplete, the recipient is unavailable or unreachable, or the order is refused at the time of delivery, the parcel may be returned to us.

In such cases, we may contact you to arrange re-shipment (additional shipping charges may apply). For prepaid orders that are returned to us, the refund will be processed after deducting the applicable shipping charges.

Packaging & Product Safety

Every MeVaani jewellery piece is carefully inspected before dispatch and securely packed in protective packaging to help ensure it reaches you safely and in excellent condition.

If the parcel appears tampered with or damaged at the time of delivery, please do not accept it, or record a complete unboxing video before opening it. For damaged, defective, or incorrect products, please refer to our Return, Refund & Replacement Policy.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to factors beyond our control, including adverse weather, natural disasters, public holidays, or courier operational issues.

If your order appears delayed, you can check its status on our Order Tracking Portal or contact our support team for assistance.

International Shipping

Currently, MeVaani ships only within India.

Need Help?

If you have any questions regarding shipping or delivery, please contact our customer support team.

Email: mevaaniinfo@gmail.com
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST

Thank you for shopping with MeVaani – The Ideal Jewellery. We truly appreciate your trust and look forward to delivering a delightful shopping experience.

Last Updated: October 18, 2026